Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") form a binding agreement between you, or the company you represent ("Customer", "you"), and Theoflow ApS, CVR no. 45593185, Universitetsbyen 71, 8000 Aarhus C, Denmark ("Theoflow", "we", "us"). By creating an account or using the Tables service at tables.so (the "Service"), you accept these Terms. If you accept on behalf of a company, you represent that you are authorised to bind that company.

2. The Service

Tables is a B2B sales and prospecting platform that lets you store, organise and manage business contact information and carry out sales and prospecting activities, including looking up and enriching contact details. We may update, improve or change the Service over time. We do not guarantee that any particular feature or data point will always be available.

3. Accounts and eligibility

You must provide accurate account information and keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. The Service is intended for business and professional use, and you must be at least 18 years old to use it.

4. Subscriptions, fees and payment

Access to the Service may require a paid subscription. Fees, billing cycles and plan limits are described at the time of purchase. Unless stated otherwise, subscriptions renew automatically for successive periods until cancelled, and fees are non-refundable except where required by law. Payments are processed by our payment provider, Stripe. Fees are exclusive of VAT and other applicable taxes unless stated otherwise. We may change our fees with reasonable prior notice, effective from your next billing period.

5. Acceptable use and your responsibilities

You may use the Service only for lawful business purposes and in compliance with all applicable laws, including data protection, marketing and anti-spam laws. You agree that you will not:

• use the Service, or any contact data obtained through it, in violation of the GDPR, the ePrivacy rules, or applicable marketing and consumer-protection laws;
• upload or process personal data without a valid legal basis, or instruct us to process data unlawfully;
• send unsolicited communications in breach of applicable law, or use the data to harass, defraud or harm any individual;
• attempt to scrape, resell or redistribute the Service or its underlying data other than as permitted by the Service;
• reverse engineer, interfere with, or attempt to gain unauthorised access to the Service or its systems; or
• use the Service to process special categories of personal data (Article 9 GDPR) or data relating to criminal convictions.

You are responsible for ensuring that your use of contact data, including any outreach you carry out, complies with the law. You must honour objections and erasure requests from individuals in respect of data you control.

6. Data protection

To the extent we process personal data that you upload or process in the Service on your behalf, we act as your data processor, and that processing is governed by our Data Processing Agreement (DPA), which forms part of these Terms. Where we act as data controller (for example, for our own contact database and for account and website data), our processing is described in our Privacy Policy. As between the parties, you are the data controller for the personal data you process in the Service, and you are responsible for having a legal basis for that processing.

7. Intellectual property

We and our licensors own all rights in the Service, including its software, design and content (excluding your data). We grant you a non-exclusive, non-transferable right to use the Service during your subscription, subject to these Terms. You retain all rights in the data you upload.

8. Third-party services

The Service relies on third-party providers (for example, for hosting, analytics, payment and data enrichment), and may integrate with services you connect yourself (such as your CRM). Your use of third-party services is subject to their own terms, and we are not responsible for them.

9. Confidentiality

Each party may receive confidential information from the other. The receiving party will use it only to perform under these Terms and will protect it with reasonable care, except where disclosure is required by law.

10. Disclaimers

The Service is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including any warranty that the Service or any data will be accurate, complete, uninterrupted or error-free. Contact data is provided for business use and we do not warrant its accuracy or fitness for a particular purpose.

11. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential losses, including loss of profit, revenue or data. Our total liability arising out of or relating to these Terms is limited to the fees paid by you for the Service in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under mandatory law.

12. Term, suspension and termination

These Terms apply for as long as you use the Service. You may stop using the Service and cancel your subscription at any time, effective at the end of the current billing period. We may suspend or terminate your access if you materially breach these Terms (including the acceptable-use rules) or if required by law. On termination, your right to use the Service ends, and we handle your data as described in the DPA and Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a new "last updated" date and, where the changes are material, give you reasonable notice. Your continued use of the Service after the changes take effect constitutes acceptance.

14. Governing law and venue

These Terms are governed by Danish law. If we have a dispute that we cannot resolve between us, it will be handled by the courts of Aarhus, Denmark, unless the law requires otherwise.

15. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. We may assign these Terms in connection with a merger, acquisition or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. These Terms, together with the DPA and Privacy Policy, constitute the entire agreement between the parties regarding the Service.

16. Contact

Theoflow ApS
Universitetsbyen 71, 8000 Aarhus C, Denmark
Email: privacy@tables.so